Customer Care
Shipping and Handling
We offer FREE domestic standard shipping for orders over $300. We charge a $12 flat rate fee for orders under $300 for standard shipping. We also offer an express shipping speed, which you can select at checkout. Express is 1 to 2 business days and costs a flat rate of $25. We ship via UPS and USPS.
Return Policy
We want to make sure you love your purchase. We will happily accept returns or exchanges of unworn, unwashed, and unaltered items within 10 days from the date of confirmed delivery, unless those items are marked as final sale. Goods marked as FINAL SALE are not eligible for return or exchange. Any items that are not in sellable condition will be returned to the sender without a refund.
Please use the Contact Us form to request a refund or exchange an item. We'll provide you with a prepaid return shipping label. If you would prefer to organize your own shipping label, please notate that in your request. All refunds will be credited to the original form of payment. When you use our label, we’ll deduct a $10 return shipping fee from your refund amount.
Once the package has arrived back at our store, please allow up to one week for us to process the return and issue the refund to the original form of payment or store credit. Once issued, refunds typically take up to 3-5 business days to appear in your account, depending on your bank or credit institution.